Tools for quality management | E Learning

1 ora

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Have you heard about quality tools, but you don’t know exactly what they refer to? Do you often have too much work and fail to set priorities?
Would you like to standardise practices and work through procedures but you don’t know where to start? Find out what theoretical principles and practical applications you should keep in mind to improve productivity at work, optimise time and enhance the service you provide.


Thanks to this pack of pills:

  • The Pareto chart
  • The 5 S Method
  • “The Ishikawa diagram”
  • The Kano Quality Model




Single course price for participant: starting from 40 €


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